Review guidelines
StintReport exists so drivers can make informed decisions. For that to work, reviews have to be fair, factual and firsthand.
Every review must
- Describe your own experience renting a seat, or trying to, from that team.
- Stick to what happened: what was agreed, what was delivered, and how problems were handled.
- Come from a driver who rented the seat. Repeat customers, regulars and friends of the team are welcome. What counts is your experience as a paying driver.
- Not be written by anyone with a financial stake: the team's owners or paid staff, a competing rental program, or anyone paid or given free or discounted seat time for their review.
We remove reviews that
- Include personal attacks, threats, slurs or harassment.
- Post private information such as phone numbers, home addresses or family details.
- Make claims about things the reviewer did not experience, such as rumors or secondhand stories.
- Duplicate another review, or come from someone with a financial stake in the team or a competitor.
Names and verification
Reviewers give their real first and last name, and reviews show the first name and last initial, like “Brian H.” That lets a team check a review against its own records. Anonymous reviews aren't allowed.
Reviewers can update their review at any time by signing in with the email they used, for example after a team fixes a problem or pays a refund. Updates to published reviews are checked by a moderator, then marked as updated with the date, the driver's note and the original rating, so readers see what changed.
Every reviewer confirms their email address, and each driver can review a team once. Every review is read by a moderator before it is published. We may contact a reviewer privately to confirm details, including asking for proof of payment.
Proof of payment
Reviewers can privately show us a receipt or payment confirmation for their seat, using the link they get when they confirm their review. Only StintReport moderators see it, and it's deleted within 30 days. A review marked ✓ Proof on file means the driver showed us they paid that team for a seat, and nothing more.
How team ratings work
Reviewers don't give an overall star rating. They answer what actually happened, and those answers work out the rating:
- Car prep (20 points): ready with no issues, minor issues fixed quickly, problems that cost seat time, or not race-ready.
- Seat time (20): all of it, lost a little, noticeably less, or little or none.
- Price and terms (15): clear and in writing, clear but verbal only, vague, or changed after paying.
- Communication (15): fast and clear, mostly good, slow or unclear, or went silent.
- Crew and pit stops (10), Safety (10) and Value (10).
Each review adds up to a score out of 100, shown as stars to the nearest quarter. A team's rating averages its reviews plus one extra, neutral 3-star review. One glowing or angry review can't decide a rating, a team with a long run of good reviews ranks above one with a couple of great ones, and a run of bad reviews still reads as bad. Teams with fewer than 3 reviews are marked provisional. Teams with the same rating are listed with the most-reviewed first. Reviews written before October 2026 used 1-5 stars and still count, converted to the same 100-point scale.
Every question has an answer for a weekend where nothing went wrong, and one above it for a team that went beyond the basics. "Nothing went wrong" is worth 85 points, so a clean, well-run weekend scores about 4¼ stars. Five stars is for teams that drivers say went beyond the basics: dialed-in cars, coaching, a clear refund and damage policy, and so on.
Review invites
Verified teams can ask StintReport to email the drivers who rented from them a link to write a review. Those reviews are marked Invited by the team, and the team page says how many of its reviews came from invites.
- Invited reviews are moderated like any other and published whether they're positive or negative. The team can't see or change a review before it's published.
- Teams must only invite drivers who actually rented from them, and shouldn't pick and choose only the drivers they expect to be happy.
- Teams can't offer anything in exchange for a review: no discounts, free seat time, prizes or refunds.
- Each driver gets one email per invite, with no reminders, and can opt out of invites from every team.
Teams that break these rules lose access to invites, and their invited reviews may be removed.
Driver ratings and the StintReport Score
The short version, for drivers and teams: the StintReport Score explained.
Verified teams rate the drivers who raced for them, race by race. A team lists its drivers after a race, and each driver confirms by email the first time. After that, the same team's later races for that driver are added automatically. The driver is told each time and can say "That wasn't me", but can't quietly skip the races they expect a bad rating for. Drivers can also ask a team to rate a past race, and the team confirms they drove it before rating it.
For each race, the team rates the driver and the driver can review the team. Neither side sees the other's until both are in, or 14 days have passed. That way nobody can retaliate or trade favors.
Teams answer questions about things that happened in the car, not a star rating:
- Car care (20 points): no contact, minor contact, or caused damage.
- Clean racing (20): no incidents, one incident, or repeated incidents or black flags.
- Would put them in the car again (20): yes, yes with coaching, or no.
- Followed the team's plan for fuel, pit calls, radio and stint length (15): always, mostly, or needed reminders.
- Pace compared with the team's other drivers (15): faster, similar, or slower.
- Driver changes and pit stops (10): smooth, OK, or slow or messy.
Teams also say what level of car a driver is ready for and whether they're ready for night or wet stints. Those show as tags, not points, because being new isn't a failing.
The StintReport Score runs from 0 to 100 and is built race by race, a bit like iRacing's rating. Every driver starts near the average. Each rated race gets its own race score and moves the StintReport Score part of the way toward it. Early races move it more, and once a driver is established each race moves it a quarter of the way. Recent form counts most. A bad race bruises your score for a while, and a few good races bring it back. Nobody is perfect, and the race-by-race history shows that.
Pace counts least: a clean, consistent driver scores well even if they aren't the fastest. To keep scores honest, teams that rate everyone highly count for less: each team's ratings are adjusted by how far its average sits from every team's average. Scores from fewer than 3 ratings are marked provisional.
Drivers own their profile. Any driver can create one, with a bio and photos. Ratings are private until the driver chooses to publish their profile, and it's all or nothing: a public profile shows the score and every rated race, with the team, the race score and how it moved the score. Drivers can make it private again at any time. Teams can add a private note that only the driver sees.
Teams must rate honestly, based only on what happened in the car, and only rate drivers who drove for them. Teams that rate dishonestly or use ratings to retaliate lose access to driver ratings.
What StintReport does and doesn't do
We check that reviews come from real, paying drivers, and we remove reviews that break these guidelines. We don't take sides, investigate disputes, review contracts or decide who was right. Reviews are each driver's own account and opinion, and teams can answer them publicly.
For teams
Run a team that's listed here? Claim your page from your team's page. Once you're verified, you can update your team details, list your cars, and respond publicly to reviews. Claims from an email address on your team's own website domain are approved instantly; others are checked by a moderator.
Teams can't edit or remove reviews. If a review is from someone you have no record of renting to, or breaks these guidelines, report it from your team dashboard. We may ask the reviewer for proof they paid for a seat, and reviews we can't confirm are removed. If you disagree with a review's account, post a public response; we don't settle disputes between teams and drivers.
We don't remove honest negative reviews on request. Responses from teams follow the same rules as reviews.